Deposit and Payment Information
A $50 deposit is required at time of booking to reserve your space and time. We accept all major credit cards and deposits and balances may be paid over the phone. The total due minus the deposit is due prior to the event and must be paid in full prior to the performance. We no longer accept personal checks at the party! If you must pay in cash at the party, it must be approved by our office prior to your event and if payment is not made in cash, you will forfeit your deposit and the performance will not be made. Once again, we DO NOT accept personal checks. If your event is a corporate party, we do accept business checks.
What about emergencies or inclement weather?
Should your child become sick, hurt, or unavailable on your party date, you may move your party to another date without penalty. You may take advantage of this rescheduling once. If you require a second date change, there will be a $30 rescheduling fee.
Cancellation of a party that we have received a deposit on must be done in writing at least seven (7) days prior to the event and will be charged a documentation fee of $20.00. If you cancel your party less than seven (7) days prior to the event, there is a fifty percent (50%) cancellation fee. Any party cancelled less than 24 hours prior to the event will be charged the full amount of the party.
Each performer has completed a training program by a 22-year veteran children's entertainment performer, which provides a top-quality performance at your event. We believe that you and your guests will thoroughly enjoy the performance.
Our employees go through a very thorough hiring process when they join Total Kids Entertainment and remember - having fun is a TOP priority of ours and it shows in our performances! Each performer has the right equipment needed to deliver a top-notch performance. They will work hard to make your party or event the best ever. Each performer utlizes a professional costume, insuring the highest quality appearance the children's entertainment industry can offer. Our many years of experience backs up our performances and costumes. We clean all of our costumes after use each week, we work hard to look good for you and your guests!
Each perfomer is instructed on emergency procedures... if their car breaks down, if they are in an accident, or if they get hurt, they will immediately call the client and explain the situation. Next, they notify the office. In the event that a problem occurs beyond the control of Total Kids Entertainment, causing a party no-show, we stand behind our integrity and will reimburse your deposit immediately. Additionally, you will receive Funny Money in the amount to cover a FREE performance at anytime you choose within a one year time period. We value your patronage.